ERWO
Privacy Policy
At Elza Retina Welfare Organization, accessible from https://www.erwoeye.org/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Elza Retina Welfare Organization and how we use it.
If you have additional questions or require more information about our Privacy Policy, please feel free to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect on our platform. This policy does not apply to any information collected offline or via other channels.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons for requesting it, will be clearly stated at the point of collection.
If you contact us directly, we may receive additional information such as your name, email address, phone number, message content, attachments, and any other details you choose to provide.
When registering for an account, we may request your contact information, including name, organization name (if applicable), address, email address, and phone number.
How We Use Your Information
We use the collected information in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our services
- Understand and analyze how users interact with our website
- Develop new services, features, and functionality
- Communicate with users for customer support, updates, and organizational information
- Send emails and important notifications
- Prevent fraud and ensure security
Log Files
Elza Retina Welfare Organization follows standard procedures for using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and number of clicks.
This data is not linked to personally identifiable information and is used for analytics, trend analysis, website administration, and demographic insights.
Cookies and Web Beacons
Like most websites, we use cookies to store visitor preferences and optimize user experience by customizing web page content based on browser type and other information.
Users can choose to disable cookies through their browser settings.
Third-Party Privacy Policies
Our Privacy Policy does not apply to third-party websites or advertisers. We recommend reviewing the respective privacy policies of third-party services for more detailed information on their practices and how to opt out of certain options.
Data Protection Rights (GDPR)
We are committed to ensuring that you are fully aware of your data protection rights. Every user is entitled to:
- Right to access – Request copies of your personal data
- Right to rectification – Request correction of inaccurate or incomplete data
- Right to erasure – Request deletion of personal data under certain conditions
- Right to restrict processing – Request limitation of data processing
- Right to object to processing – Object to data processing under certain conditions
- Right to data portability – Request transfer of your data to another organization or directly to you
If you make a request, we will respond within one month.
Additional Clauses for Privacy Policy
Donations Information
At Elza Retina Welfare Organization, we may collect personal and financial information when you make a donation through our website https://www.erwoeye.org/
This information may include:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (processed securely via third-party payment gateways)
How we use donation data:
To process and confirm your donation
To send receipts and acknowledgments
To maintain financial records and transparency
To communicate updates about our welfare activities (only if you opt-in)
We do not store sensitive payment information such as credit/debit card details on our servers. All transactions are processed through secure third-party payment providers.
Patient Data & Medical Information
As a welfare organization working in eye care, we may collect limited patient-related information for treatment, support, or consultation purposes.
This may include:
- Patient name and contact details
- Medical history related to eye/retina conditions
- Reports, prescriptions, or diagnostic data
Use of patient data:
- To provide medical assistance and consultations
- To maintain treatment records
- To improve our healthcare services
- For internal analysis (anonymized where possible)
We are committed to maintaining the confidentiality and security of all patient data. Medical information is:
- Not shared with unauthorized third parties
- Only accessed by authorized personnel
- Stored securely with appropriate safeguards
We may share necessary information with healthcare professionals only when required for treatment purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal and medical information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.